What our Customers say...


They were able to tarp up our roof and tended to the water that got inside the house. Removed it all and got it dried up. Pleased with their service. Hope to not need them again but would use again. 

Their technicians were great and thorough. Got the job done well and were timely. Didn’t have to put business on hold. 

I am 100% pleased. The mitigation team was on-site immediately and their work was completed quickly and professionally. Renee Miller worked with our schedule and made the process so easy. She was easy to work with and helped us get the information we needed to our insurance company. The one thing that went awry throughout the entire process is that one of the machines they left on-site started leaking. It was after closing time, so I was panicked, assuming that I wouldn't be able to get in touch with anyone. But, they once again exceed expectations by having someone knowledgeable on call at night to help talk me through turning the machine off and taking cautionary measures until the mitigation team could come replace it the next day. The repair services were conducted just as professionally as mitigation, and once again, I was very pleased. Brady Woods worked hard to get the right subcontractor to do the work on our home, and he made it extremely easy by putting our door key in a lock box so we didn't have to take time off work to be home throughout the process. He made us feel comfortable and was very respectful of our home. Not only that, we also found the subcontractors to be exceptional as well, and they left our house cleaner than it was when they arrived! Renee Apple was friendly and helpful and always kept abreast of the status of our work. She and Brady, as a team, walked us through the entire repair process step by step and made us feel valued and respected. We had to wait a few months for everything to get done, but this is something you should always expect when working with contractors/ subcontractors. What really set them apart is that we were kept well-informed throughout the process, and the entire staff was accessible, friendly, and professional. If you're thinking of going with SERVPRO, don't second guess it. You won't regret it!

This is a review to express my satisfaction with the company and the quick response and concern towards my situation that they performed. Renee was my advisor that came out to my home and she was very efficient, courteous and knowledgeable. She informed me of everything that she had to do prior to doing it and inform me on the steps that would be taken to the completion of my service.

This company is fantastic!  They do a great job with communicating and everyone is extremely polite and knowledgeable.  Would definitely recommend them if you suffer damage to your property.

Five Stars! 

Great company! Very happy with everyone I dealt with

SERVPRO Burlington has an amazing bunch of people there. Empathetic and understanding. I'm impressed by the work that they put in. They know what they are doing and it shows. Highly recommend from my experience with them!

Our office had a pipe bust and water got into our stock room. They did a great job at removing the water, helping us to dry out and salvage what they could. Then they dried out the room so we would not get moisture or mold on anything which saved us from additional damages. Thank you!

Happy with the work SERVPRO did. A tenant in our apartment complex had a fire and they came in and removed debris, salvaged what they could and cleaned the walls and the air. We would definitely use them again if another tenant has a fire or even if there's any water issues in our building. We trust what else they are capable of.

Our store experienced water damage due to a toilet issue. SERVPRO came in and got up all the water and dried everything. Good service

I recommend this company. They do very good work. Hope not to need them again, but if so I would definitely call them for a second time.

I felt that SERVPRO did a good job in cleaning up the water that got into my house after a big storm we had. Did not know we'd have a problem from rain but they took care of it just fine.

Their staff in and out of the office were very nice and helpful. Pleased with the job they did.

Called them in after a fire. They were very helpful and thorough. Kept me informed as to what they needed to do. Satisfied with the work they did and recommend them.

SERVPRO of Burlington came to the home after a fire. They cleaned and did everything to help get the house back in order so that we could get back into it and could begin any repairs.

Overall I was satisfied with the job that SERVPRO Burlington did.

I gave them 10's all around for their service. Everyone who assisted us was very nice and kind to our situation. They all did a great job and were professional. I recommend them.

kudos to Renee and Mike and the crew

Grateful for the experience I had with SERVPRO, they handled our cleanup and put our house back together better than it was before. Couldn't ask for a better experience in such a stressful situation

I had a water damage in my apartment while I was out of town. I called SERVPRO and was very surprised that they came out in the middle of the night and cleaned everything up. I can not say enough about there office and their guys that came to help me, they were all so nice and professional. The service was fantastic!

Thank you for your wonderful service. Everyone from Misty in the office to
Mike and his crew were spot on and extremely helpful during this time. I would highly recommend using you again to anyone that asks!

Sevpro was nothing but excellent to us. We had a water line bust in the slab of our home. This was the first time we have ever dealt water damage & they were nothing but kind & efficient. They were out with their equipment trying their best to save the floors in our home. Thought the week the equipment was there the checked in & answered any questions we may have had. When the floors could not be saved they were quick & efficient to remove the damaged floors. I have nothing but great things to say about this service & appreciate all they did for us. I would recommend them to anyone!!

Grateful for the experience I had with SERVPRO, they handled our cleanup and put our house back together better than it was before. Couldn't ask for a better experience in such a stressful situation.

SERVPRO Burlington has an amazing bunch of people there. Empathetic and understanding. I'm impressed by the work that they put in. They know what they are doing and it shows. Highly recommend from my experience with them!

SERVPRO has as its slogan, "Like it never even happened." But, before that occurs, a great deal of planning has to take place. Brady Woods, Manager of the Repair Division, and Renee Apple, Repair Coordinator, certainly did that for me. I had several conversations with Renee, regarding getting my contract signed, asking questions about the scheduling, etc. She was always most patient with me and encouraged me to call if and when I had questions. I have never met her, but from the way I was treated on the phone, I can say she is a very kind and compassionate person who always listened and discussed any concerns that I had. Brady came by with his sub-contractor, Juan, to go over what needed to be repaired. I had met Brady when he came and did an estimate shortly after my water damage. He is such a knowledgeable, jovial, considerate guy with the most outgoing personality. Juan's employees worked diligently repairing my damages. They did an excellent job, and I would like to extend a thank you to them. Juan and Brady stopped by frequently to check to make sure the repairs were going smoothly. Brady always took time to talk with me to make sure I was pleased with with the progress. When the work was finished, he brought by a Completion of Work and Satisfaction Form for me to sign. One of my neighbors stopped by after the repairs and commented on how terrific everything looks! Everyone I worked with at SERVPRO has been most professional and understanding. When someone has water damage, a person is naturally stressed. SERVPRO employees are aware of that and treat one with respect and compassion. Hopefully, I will not have the need to call them again, but if I should, I know everything will be okay. Thank you to those in the Repair Division for getting my home back to "Like it never even happened." And may I add, even better!!!!

Great job...in and out so quickly...everyone was so nice and polite...very impressed with the two girls work..they went at it just the guys.

Overall, I am completely satisfied with the SERVPRO service at my home.

Thanks to you and SERVPRO for all you did. Thank you!!

SERVPRO was prompt, courteous, helpful throughout the duration of the job.

I was completely satisfied. I would recommend SERVPRO to my friends, family, and colleagues.

I was confident in the knowledge and professionalism of the SERVPRO teams on-site personnel who performed the services.

Was very satisfied with my SERVPRO experience. The crew was prompt, courteous, and attentive to my concerns. 

I felt confident that I would be taken care of the entire time through the loss and damage restoration process.

Overall, very happy! Faye in the office has been excellent.

Thanks to you and SERVPRO for all you did. Thank you!!

They were great, from initial call through final disposition.

Great job!

Mike and Corey were very helpful and did a wonderful job. I was impressed when Mike, the lead man, jumped in and helped his workers. Corey was always working hard and put in extra time to make out experience less stressful. These two gentleman were outstanding in their work ethic.

Excellent Service!  Would highly recommend their service to others.

The best, thank you!